Score 808 Privacy Policy – Our commitment to protecting your data

Score 808 ("we", "us", or "the platform") deeply respects the privacy of its users. This Privacy Policy clearly explains what information we collect, why we collect it, how we use it, and what measures we take to keep your data safe.

This policy applies to the score808-baji.com website, mobile application, and all digital services associated with Score 808. By using our platform, you agree to this Privacy Policy.

Score 808 operates in accordance with international data protection standards. Our privacy policy may be updated from time to time. For any significant changes, we will notify you in advance at your registered email address.

Score 808 collects your information in three main ways: what you provide directly, data collected automatically while you use the platform, and information received from third parties.

Score 808 uses your personal information only for specific, legitimate purposes. We never use your data for unrelated purposes without your consent.

• Account Management: Your information is used for registration, login, identity verification, and account security.
• Payment Processing: Financial information is used to process deposits and withdrawals quickly and securely.
• Legal Compliance: To comply with Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) verification requirements.
• Service Improvement: To analyze your usage patterns and improve the overall platform experience.
• Customer Support: To resolve your complaints, queries, or issues quickly.
• Promotional Communications: With your consent, to inform you about new offers, bonuses, and updates. You can withdraw this consent at any time.
• Fraud Prevention: To detect unusual transactions and keep the platform and all users secure.
• Responsible Gaming: To monitor betting patterns, identify potential signs of problem gambling, and provide timely support.

Score 808 does not generally share your personal information with third parties. However, limited information may be shared in the specific circumstances outlined below:

• Payment Processor: Necessary information is shared with relevant financial institutions to process bKash, Nagad, Rocket, and bank payments.
• Law Enforcement: Certain information may be disclosed in response to a court order or valid government request.
• Technology Partners: Trusted technology companies that support platform operations, contractually bound to comply with Score 808's privacy standards.
• Fraud Prevention Agencies: With regulatory authorities for the detection of money laundering or fraudulent activity.
• Business Transfers: In the event of any merger or acquisition involving Score 808, users will be notified in advance.

Score 808 uses cookies and similar tracking technologies on its platform. These store small files in your browser to enhance your experience on future visits.

• Essential Cookies: These cookies are essential for the platform to function — they maintain login sessions, handle security checks, and cannot be disabled.
• Performance Cookies: Helps monitor website speed, load times, and errors. All collected data is fully anonymized.
• Functional Cookies: Remembers your preferred language and display settings.
• Analytics Cookies: Helps us improve our services by analyzing which features are used most by our users.

You can disable non-essential cookies through your browser settings, though some features may become limited. In most modern browsers, go to Settings > Privacy > Cookies to manage your cookie preferences.

Score 808 uses industry-leading security technology to protect your data. Our security systems are continuously updated and audited.

• SSL/TLS Encryption: All data transmitted between your browser and our servers is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your login.
• Firewall Protection: Our servers are protected by advanced firewalls to prevent unauthorised access.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Data Masking: Sensitive data such as payment details are masked before being stored in our systems.
• Restricted Access: Only authorised staff can access your data, and only to the extent required for their specific role.

Score 808 ensures you have full control over your data. Under international data protection laws, you have the following rights:

To exercise any of these rights, email us at support@score808-baji.com. We'll respond within 30 days. Please note that certain data may not be deletable due to legal obligations.

Score 808 retains your data only for as long as it is needed or legally required. Retention periods vary depending on the type of data:

• Account Information: For the full duration your account is active, and for a minimum of 5 years after closure.
• Transaction Records: Retained for 5–7 years for legal compliance purposes.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Contact: 3 years after the issue is resolved.
• Usage Log Data: Up to 12 months.
• Marketing Information: Deleted as soon as you withdraw your consent.

Once the retention period expires, data is securely deleted or anonymised. Archived data is not actively used.

Score 808 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is carried out at the point of registration.
• Accounts suspected of belonging to a minor are suspended immediately.
• If any minor's data is collected by mistake, it is promptly deleted.
• Parents with concerns about their child's data are welcome to contact us directly.

If you have any questions, concerns, or complaints about this Privacy Policy, Score 808's Data Protection Team is always ready to help.

• Email: support@score808-baji.com
• Response Time: Usually within 24–48 hours
• Data Request Timeframe: Completed within 30 business days

If your issue remains unresolved with us, you have the right to file a complaint with the relevant regulatory authority.